Shipping policy

Customs Problems
If a parcel is stopped and confiscated by customs, we can't be held responsible or refund. It is the customers responsibility to make sure that ordered items are unrestricted and legal in their country, before placing the order.

Shipment Tracking
All packages are shipped  from the uk. The package is trackable, requires signature, and will be returned to us if undeliverable. So your orders are shipped quickly, securely, and won't get lost or delivered to the wrong person. It can take up to 48 hours before tracking data becomes visible. When your package has been sent, you will receive a shipping confirmation email with a tracking number. It is your responsibility to follow our instructions therein regarding tracking and delivery.

Taxes
All our prices are exclusive of taxes. Customers from the EU will be charged local taxes during checkout.